Please review the rules before you change your password. A new tab will open for you to change your password when you click the Update Password link below.


Instructions for EXTLCL Users

1. You only have 21 days to change your temporary password. If the temporary password is not changed within the first 21 days your account will be disabled and you will need to call the help desk to get the account enabled. The helpdesk toll free telephone number is (888) 601-4779. The helpdesk telephone number for Jefferson City is (573) 526-5888.

2. Enter your User ID with domain (extlcl\myxxxxx) in the top box and fill in the Current password using your expired or temporary password.

3. Next, you will enter a new password and confirm it.
The following are the password requirements:
- Must be at least 8 characters long
- Must contain 3 out of the 4 requirements: uppercase, lowercase, numbers, and special characters.
- Can’t be your last 24 passwords or similar to your last 24 passwords
- Can’t be associated with your name or organization.

NOTE: If the password change is successful, you will need to close the Update Password tab and return to the DMH Portal (portal.dmh.mo.gov) to log in. Use the Please Log in! link with your new password.

Update Password