IMPORTANT NOTICES:

DMH has been working on an automated workflow process system called FileBound. This application will allow DMH contract providers to submit a request for a user ID and password online electronically rather than completing the paper form and faxing it to DMH. The rollout of the new application will be on March 20, 2025.
Reminder, please submit the Contract Provider Access Request Form to revoke access to state applications (i.e. CIMOR) when staff have left your organization. The process is the same for revokes as it is for new requests. Please reach out to your division contact if you have questions.
All users are required to take the SSA Electronic Information Training annually (located on the Apps-Docs-Videos page) and will need to select the “I Attest” Checkbox.
All system users must have a State Active Directory account in order to access and utilize state applications (ie CIMOR). If your State Active Direcory account has been disabled please call the ITSD Helpdesk at 573.526.5888 (local) or 888.601.4779 (toll free).

Access Request Form

    Use the Contract Provider Access Request Form to receive a user ID and password, log into the Portal and select Apps-Docs-Videos and then Access Request Application (ARA) - CIMOR Access under the Security Access request heading to request CIMOR roles. You must request CIMOR roles and be approved before you have access to CIMOR.

Password Reset and CIMOR Role Setup Instructions

Customer Support

    The Customer Support Center is now available 24 hours 7 days a week including holidays for password resets and other technical issues. The toll free telephone number is (888) 601-4779. The local number is (573) 526-5888.

CIMOR Production Environment
CIMOR Production Site

Non-Production Environments
CIMOR Training Site CIMOR Training Site
   "I attest that I have taken the SSA Electronic Information Training at least once in the previous 12 months."
This training is located in the Apps-Docs-Videos folder on this portal.