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IMPORTANT NOTICES
| Message | Link |
|---|---|
| DMH FTP site GlobalScape is experiencing periodic service degradation. We are currently working to resolve the issue. | |
| DMH File Transfer (Globalscape) has been upgraded to a new version and migrated to a new server. Clear browsing cache and update saved bookmarks if you have issues logging in. When downloading a file(s) it will appear as one folder titled "Received.zip" file in your download location. Open the file to see the full list of files names. | DMH File Transfer (Globalscape) |
| Reminder, please submit the Contract Provider Access Request Form to revoke access to state applications (i.e. CIMOR) when staff have left your organization. The process is the same for revokes as it is for new requests. Please reach out to your division contact if you have questions. | |
| All users are required to take the SSA Electronic Information Training annually (located on the Apps-Docs-Videos page) and will need to select the “I Attest” Checkbox. | |
| All system users must have a State Active Directory account in order to access and utilize state applications (i.e. CIMOR). If your State Active Directory account has been disabled please call the ITSD Helpdesk at 573.526.5888 (local) or 888.601.4779 (toll free). | Change Password |
Access Request Form
Use the Contract Provider Access Request Form to receive a user ID and password, log into the Portal and select Apps-Docs-Videos and then Access Request Application (ARA) - CIMOR Access under the Security Access request heading to request CIMOR roles. If the link to the form is blocked by your firewall, please reach out to your IT department to resolve the issue. You must request CIMOR roles and be approved before you have access to CIMOR. Use the instructions for completing form for additional help with filling out the form.
Password Reset and CIMOR Role Setup Instructions
Use the Password Reset and CIMOR Role Setup Instructions for help changing your password or requesting CIMOR access.
Customer Support
The Customer Support Center is now available 24 hours 7 days a week including holidays for password resets and other technical issues. The toll free telephone number is (888) 601-4779. The local number is (573) 526-5888.
CIMOR Production Environment
Non-Production Environments
